Follett has recently recommended that customers use browsers other than Internet Explorer now that Microsoft has released it's last version of IE (v11). Note that Destiny still supports IE Version 11.
It is important that in any browser that you use for Circulation, that the autofill/autocomplete option is disabled. When this option is enabled, the browser will autofill in the Checkout and Check In fields with barcodes that have been previously scanned and will result in inaccurate transactions.
Following are the steps to disable autofill for the three primary browers:
WARNING: the autofill forms option is automatically re-enabled when Chrome is updated
- From the menu option, choose Settings
- Select Advanced Settings
- Under Passwords and Forms, disable (uncheck) the option 'Enable Autofull to fill out web forms in a single click'
- Close the Settings window
- From the IE Menu toolbar, select Tools > Internet Options
- Select the Content Tab and then under Autocomplete, choose Settings
- In the Settings dialog window, disable (uncheck) the Forms option and choose OK
- Choose OK to close the settings dialog window
* Microsoft Edge, the internet browser released with Microsoft Windows 10
is not yet supported by Follett.
- From the menu option, choose Options
- Select the Privacy button
- Under the History section, disable (uncheck) 'Remember search and form history'
- Close the Options windows
AND don't forget that many apps/sites will often work in a browser one day only to behave inconsistently the next. This is often due to automatic browser updates that occur before a 3rd party vendor has verified compatibility. If you run into erratic behavior using your databases, eBooks, etc; be sure to try another browser to see if your access problem is resolved.
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