SWITCH!

Oh, the joy and convenience of digital resources!  Oh, the pain when they don’t work!!

Unfortunately it is not unusual to be successfully reading your eBook or database article one day and unable to continue the next because it won’t open or display correctly—same computer, same browser, same everything! When this happens the most likely culprit is that your browser was updated overnight and is now incompatible with the online app that your eBook provider or database uses.  Chrome automatically pushes out updates to their software and depending on your district’s setting, Internet Explorer can, too. Once this happens it may take days before the digital resource provider realizes their app is no longer working correctly in that browser and reconfigures it to work again.

In the meantime your best defense is to simply switch browsers and try the app again.  If you are in IE, switch to Chrome.  If you are in Chrome, switch to IE.  It is annoying but usually a quick resolution to an immediate problem—especially when you have a classroom of students waiting!