Sometimes you will find more than one record for a patron in Destiny. It may be because you had created a temporary record for a new patron and then forgot to remove it when the permanent record was input by your district. Whatever the reason, Destiny has a wonderful tool to help you find those duplicate patron records and then join them together. Watch our Merging Patron Records to see how this is done.
Tuesday, July 26, 2011
Merging Patron Records
Sometimes you will find more than one record for a patron in Destiny. It may be because you had created a temporary record for a new patron and then forgot to remove it when the permanent record was input by your district. Whatever the reason, Destiny has a wonderful tool to help you find those duplicate patron records and then join them together. Watch our Merging Patron Records to see how this is done.
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